By using this site and/or purchasing any parts from us you agree to our terms and agreements as listed.

GENERAL DISCLAIMER
Any and all of the actions depicted in this web site are potentially dangerous. Do not attempt to duplicate any of the riding shown. Always wear the proper safety gear, including a helmet, gloves and leathers. The makers of this site will not be held responsible in any way whatsoever for any physical injury or damage of any sort that may occur as a result of viewing and/or practicing the riding shown here in the web site.
Any stunts referenced are performed by professionals on closed courses under supervision of safety personnel and should not be attempted or recreated by you under any other conditions but the same. And in doing so you solely assume all responsibility for damage or destruction to yourself, your property, or the property of others. Ride at your level and at your own risk.
We cannot recommend or condone the use of any parts we sell for use in any illegal riding or behavior.

REGISTRATION
In order to use portions of this website, a user must first complete the registration form. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site. It is optional for the user to provide additional information (such as demographic details), and unique identifiers. A registered user can choose to opt-out of any notices by sending a message to optout@moto-heaven.com.

RETURNS
You may return any unused item(s) within 30 days for an exchange or refund. Please be aware that all returned items will be subject to a 15% restocking fee. Use the original carton and pack the merchandise securely. Enclose the invoice with a brief explanation for the return/exchange. It is the responsibility of the customer to pay for the shipping of the returned item back to us. We do not accept return merchandise shipped COD. Please note, exchange items must be in their original, new, unused, unworn condition and must include all original undamaged packaging and instructions as well as all tags. Failure to follow these conditions may result in additional restocking charges and/or refusal of your return. For items with a manufacturers warranty, please follow the instructions specified by the manufacturer. Our return policy does not include special order, custom, or closeout items.

EXCHANGES
We will gladly exchange any unused item for a different item of equal value within 30 days. Simply email us and explain the situation and we'll make arrangements for the return of the item. It is the responsibility of the customer to pay for all shipping of the item(s) for exchange. We do not accept returned merchandise shipped COD. Upon arrival and inspection of the old item, we will promptly ship your new item back to you for free. Please note, exchange items must be in their original, new, unused, unworn condition and must include all original undamaged packaging and instructions as well as all tags. Failure to follow these conditions may result in restocking charges and/or refusal of your echange. Additionally, our exchange policy does not include sale, custom, or closeout items.

LINKS
This web site may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This Terms of Agreement and our Privacy Statement applies solely to information collected by this Web site.

NEWSLETTER
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. A registered user can choose to opt-out of newsletter service by sending a message to us at optout@moto-heaven.com.

SURVEYS & CONTESTS
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and email), and demographic information (such as zip code, age level). Contact information will be used only to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

'Send To Friend' FEATURE
If a user elects to use our referral service for informing a friend about our site or an item on our site, we ask them for the friend's name and email address. moto-heaven.com will automatically send the friend a one-time email inviting them to visit the site. moto-heaven.com stores this information for the sole purpose of sending this one-time email.

SECURITY
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as address and/or credit card number ), that information is encrypted and is protected with the best encryption software in the industry - SSL.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Finally, the servers that we store personally identifiable information on are kept in a secure environment.

moto-heaven / moto-heaven.com
PO Box 269
Sugar Grove, PA
16350
p- 814-489-3379
e- info@moto-heaven.com